Next hop inaccessible-checkpoint-gaia

Next hop inaccessible-checkpoint-gaia
0

Next hop inaccessible-checkpoint-gaia

Vendor: checkpoint

OS: gaia

Description:
Indeni will review the routing table and identify when a next hop router is showing as FAILED or INCOMPLETE in the ARP table.

Remediation Steps:
Determine why the next hops are not responding.
||Trying pinging the next hop routers in the list above and resolve any connectivity issues one by one until all pings are successful.",

How does this work?
By parsing the gaia configuration database, /config/active, the static routes are retrieved. It can also be retrieved via Clish, but that creates a lot of log entries in /var/log/messages.

Why is this important?
It is important that the routing is configured the same for all cluster members of the same cluster. Otherwise there can be downtime in the event of a failover.

Without Indeni how would you find this?
An administrator could login and manually run the command.

chkp-gaia-routes-vsx

name: chkp-gaia-routes-vsx
description: Report configured static and direct routes, and compare configured static
    routes with Linux routes.
type: monitoring
monitoring_interval: 10 minutes
requires:
    vendor: checkpoint
    os.name: gaia
    vsx: 'true'
    role-firewall: 'true'
    asg:
        neq: 'true'
comments:
    static-routing-table:
        why: |
            It is important that the routing is configured the same for all cluster members of the same cluster. Otherwise there can be downtime in the event of a failover.
        how: |
            By parsing the gaia configuration database, /config/active, the static routes are retrieved. It can also be retrieved via Clish, but that creates a lot of log entries in /var/log/messages.
        can-with-snmp: true
        can-with-syslog: false
    connected-networks-table:
        why: |
            It is important that the connected interfaces is configured the same, for all cluster members of the same cluster. Otherwise there can be downtime in the event of a failure.
        how: |
            By parsing the gaia configuration database, /config/active, the routes for directly connected interfaces are retrieved. It can also be retrieved via Clish, but that creates a lot of log entries in /var/log/messages.
        can-with-snmp: true
        can-with-syslog: false
    routes-missing-kernel:
        why: |
            If a static route is configured via Clish or WebUI, sometimes the system does not write the route into the Linux kernel routing table. To make sure all routes have been written, we compare the actual kernel routes with those configured in Check Point.
        how: |
            Retrieve Linux kernel routes using the Linux "netstat" command, and then the Check Point configured routes from Gaia's /config/active file. Then compare two route sets to make sure they are the same.
        can-with-snmp: false
        can-with-syslog: false
steps:
-   run:
        type: SSH
        file: gaia-routes-vsx.remote.1.bash
    parse:
        type: AWK
        file: gaia-routes-vsx.parser.1.awk

cross_vendor_next_hop_router_inaccessible

package com.indeni.server.rules.library.core
import com.indeni.ruleengine.InvisibleScopeKey
import com.indeni.ruleengine.expressions.conditions.Equals
import com.indeni.ruleengine.expressions.core._
import com.indeni.ruleengine.expressions.data._
import com.indeni.ruleengine.expressions.scope.ScopeValueExpression
import com.indeni.server.common.data.conditions.True
import com.indeni.server.rules._
import com.indeni.server.rules.library.{ConditionalRemediationSteps, PerDeviceRule, RuleHelper}
import com.indeni.server.sensor.models.managementprocess.alerts.dto.AlertSeverity


case class NextHopRouterInaccessibleRule() extends PerDeviceRule with RuleHelper {

  override val metadata: RuleMetadata =
    RuleMetadata.builder(
      "cross_vendor_next_hop_router_inaccessible",
      "Next hop inaccessible",
      "Indeni will review the routing table and identify when a next hop router is showing as FAILED or INCOMPLETE in the ARP table.",
      AlertSeverity.ERROR,
      categories = Set(RuleCategory.HealthChecks),
      deviceCategory = DeviceCategory.AllDevices).build()

  override def expressionTree(context: RuleContext): StatusTreeExpression = {
    StatusTreeExpression(
      // Which objects to pull (normally, devices)
      SelectTagsExpression(context.metaDao, Set(DeviceKey), True),

      // What constitutes an issue
      StatusTreeExpression(
        // The time-series we check the test condition against:
        SelectSnapshotsExpression(context.snapshotsDao, Set("arp-table", "static-routing-table")).multi(),

        // The condition which, if true, we have an issue. Checked against the time-series we've collected
        StatusTreeExpression(

          JoinSnapshotsExpression("arp-table" -> "targetip", "static-routing-table" -> "next-hop")
            .distinct(InvisibleScopeKey("next-hop", "static-routing-table")),

          Equals(
            ScopeValueExpression("success").invisible("arp-table").optional(),
            ConstantExpression(Some("0"))
          )
        ).withSecondaryInfo(
          scopableStringFormatExpression("${scope(\"static-routing-table:next-hop\")}"),
          EMPTY_STRING,
          title = "Inaccessible Next Hops",
          invisibleIdKeys = Set(InvisibleScopeKey("next-hop", "static-routing-table"))
        ).asCondition()
      ).withoutInfo().asCondition()


      // Details of the alert itself
    ).withRootInfo(
      getHeadline(),
      scopableStringFormatExpression("Some of the routes in this device have a next hop which is inaccessible."),
      ConditionalRemediationSteps("Determine why the next hops are not responding.",
        RemediationStepCondition.VENDOR_CP -> "Trying pinging the next hop routers in the list above and resolve any connectivity issues one by one until all pings are successful.",
        RemediationStepCondition.VENDOR_PANOS -> "Log into the device over SSH and review the output of \"show arp\" to identify failures.",
        RemediationStepCondition.VENDOR_CISCO ->
          """|
             |1. Execute the "show spanning-tree" and "show spanning-tree summary"  NX-OS commands to quickly identify the STP root for all the configured vlans.
             |2. Run the "show spanning-tree vlan X detail" NX-OS command to collect more info about the STP topology (X=vlanid).
             |3. Check the event history to find where the Topology Change Notifications originate from by running the next NX-OS command "show spanning-tree internal event-history tree X brief" , (X=vlanid).
             |4. Display the STP events of an interface with the next NX-OS command "show spanning-tree internal event-history tree Y interface X brief" , (X=vlanid, Y=interfaceid).
             |5. Consider to hard code the STP root and backup root to the core switches by configuring a lower STP priority.
             |6. Activate the recommended vPC "peer switch" NX-OS command to a pure peer switch topology in which the devices all belong to the vPC.
             |7. Consider to use Root Guard feature to enforce the root bridge placement in the network. If a received BPDU triggers an STP convergence that makes that designated port become a root port, that port is put into a root-inconsistent (blocked) state.
             |8. For more information please review the following links:
             | https://www.cisco.com/c/en/us/support/docs/switches/nexus-5000-series-switches/116199-technote-stp-00.html<a linkText>Spanning Tree Protocol Troubleshooting on a Nexus 5000 Series Switch</a>
             | https://www.cisco.com/c/dam/en/us/products/collateral/switches/nexus-7000-series-switches/C07-572834-00_STDG_NX-OS_vPC_DG.pdf<a linkText>Spanning Tree Design Guidelines for Cisco NX-OS Software and Virtual PortChannels</a>
          """.stripMargin,
        RemediationStepCondition.VENDOR_BLUECOAT ->
          """ARP resolve failure to the next hop of the ProxySG.
            |1. Login via SSH to the ProxySG and run the  "show arp-table" command.
            |2. Check for incomplete arp enteries.
            |3. Run the "show interface all" command and check the current status of the network interface with the incomplete arp entery.
            |4. Diagnose the layer 2 connectivity between the ProxySG to the other device.
            |5. If the problem persists, contact Symantec Technical support at https://support.symantec.com for further assistance.""".stripMargin,
        RemediationStepCondition.VENDOR_JUNIPER ->
          """|1. Log into the device over SSH and enter “show arp no-resolve” command to review next-hop MAC and IP address information in ARP table.
             |2. Check for a misconfiguration on interfaces or a physical issue.
             |3. Review the following article on Juniper tech support site: https://www.juniper.net/documentation/en_US/junos/topics/reference/command-summary/show-arp.html#jd0e289<a linkText>Operational Commands</a>""".stripMargin
      )
    )
  }
}