Abnormal state detected by health monitors-bluecoat-sgos
Vendor: bluecoat
OS: sgos
Description:
Blue Coat devices use health monitors to detect conditions of system components. Indeni will alert if health monitors detect a bad condition.
Remediation Steps:
Indeni checks the current health-check state of the different components of the ProxySG device (CPU , Memmory , Disk, License ,Database communication and more)
|1. Login via https to the ProxySG and go to Statistics > System > Resources . Review the related component.
|2. Check if it is peak time or if anything changed recently in the enivornment.
|3. If the problem persists, contact Symantec Technical support at https://support.symantec.com for further assistance.
How does this work?
Indeni logs in over SSH and executes “show advanced-url /Monitor/Statistics?stats_mode=0”. The output includes the current state of each ICAP service.
Why is this important?
The script checks the current health-check state of different components of the ProxySG device (CPU , Memmory , Disk, License ,Database communication and more )
Without Indeni how would you find this?
Login via HTTPS (Port 8082) to the Bluecoat ProxySG and go to the menu Statistics> Health Monitoring and review the state of each component.
bluecoat-monitor-statistics
name: bluecoat-monitor-statistics
description: Fetch monitor-statistics
type: monitoring
monitoring_interval: 1 minute
requires:
vendor: bluecoat
os.name: sgos
comments:
bluecoat-health-monitor:
why: |
The script checks the current health-check state of different components of the ProxySG device (CPU , Memmory , Disk, License ,Database communication and more )
how: |
Indeni logs in over SSH and executes "show advanced-url /Monitor/Statistics?stats_mode=0". The output includes the current state of each ICAP service.
can-with-snmp: false
can-with-syslog: true
steps:
- run:
type: SSH
command: show advanced-url "/Monitor/Statistics?stats_mode=0"
parse:
type: AWK
file: monitor-statistics.parser.1.awk
BluecoatHealthMonitorRule
Failed to fetch the data: https://bitbucket.org/indeni/indeni-knowledge/src/master/rules/templatebased/bluecoat/proxysg/BluecoatHealthMonitorRule.scala